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Welcome to Smartbiz Networks!

In today’s challenging economic environment, your businesses need not only the latest technology, but also peace of mind in knowing that they will get the most value from their technology investment. Smartbiz Networks dedicate to help your business increase solution up-time and realize the full value of your IT and communications investments, we offer services represent an intelligent business decision for an organization like yours.

For example, if you want to extend your business to Europe, North American or China, we are experts who can provide "one-step-shop" solutions to help accommodate all your technology needs as your business grows or changes.

Smartbiz Networks is an authorized partner with Cisco, Alibaba Cloud, Vtech and Lenovo who provide cloud-based and in-house information technology solution to help organizations achieve their business goals through improved productivity, efficiency and reliability.

Cloud Computing

Elastic Compute Services
Storage & CDN
Database Services
Virtual Private Cloud
Express Connect
Domains & Website
Web Application Firewall

VCloud Hosted PBX

SIP Trunking
Call Control
Voice Mail
Voicemail to E-mail
 Contact Center
Call Recording
Bring Your Own Device

Network Foundation

Data Center
WebEx Conferencing

Structured Cabling

Server Room Design
Patch Panel set-up
Network Cabling
Phone Cabling
Fiber Optic Cabling
Security Camera Cabling
Data Centre Cabling

What is Cloud Computing?

Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources (e.g., computer networks, servers, storage, applications and services), which can be rapidly provisioned and released with minimal management effort. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in either privately owned, or third-party data centers that may be located far from the user–ranging in distance from across a city to across the world. Cloud computing relies on sharing of resources to achieve coherence and economy of scale, similar to a utility (like the electricity grid) over an electricity network.

Advocates claim that cloud computing allows companies to avoid up-front infrastructure costs (e.g., purchasing servers). As well, it enables organizations to focus on their core businesses instead of spending time and money on computer infrastructure. Proponents also claim that cloud computing allows enterprises to get their applications up and running faster, with improved manageability and less maintenance, and enables Information technology (IT) teams to more rapidly adjust resources to meet fluctuating and unpredictable business demand.

In 2009, the availability of high-capacity networks, low-cost computers and storage devices as well as the widespread adoption of hardware virtualization, service-oriented architecture, and autonomic and utility computing led to a growth in cloud computing. Companies can scale up as computing needs increase and then scale down again as demands decrease. In 2013, it was reported that cloud computing had become a highly demanded service or utility due to the advantages of high computing power, cheap cost of services, high performance, scalability, accessibility as well as availability.

About Alibaba Cloud 

As the cloud computing arm and a business unit of Alibaba Group (NYSE: BABA), Alibaba Cloud provides a comprehensive suite of global cloud computing services to help power and grow your business. Alibaba Cloud ranks as a top five global cloud services provider, according to a 2015 IDC report on the public cloud market, and is the leading cloud provider in the China market.

China’s largest public cloud service provider and the 4th largest worldwide

Elastic Compute Service (ECS)

Elastic Compute Service (ECS) offers you full control to consume compute resources from the cloud on a pay-as-you-go basis. As a user you can simply rent compute resources from Alibaba Cloud in the form of virtual machines known as instances.

Alibaba Cloud's Elastic Compute Service (ECS) comes with fast memory and the latest Intel CPUs to help you achieve faster results with low latencies across global data centers to power your cloud applications. All Alibaba Cloud ECS instances integrate Anti-DDoS protection to safeguard your data and applications from DDoS and Trojan attacks, as well as monitor real-time visibility of security breaches and block common attack patterns.

With Alibaba Cloud’s ECS you can deploy instances with a few clicks via a clean and easy-to-use console, and scale capacity up or down based on your business or web application’s real-time demands. You therefore only pay for the resources you use, and avoid the need to provision expensive IT infrastructure, hire network teams and purchase expensive software.

Storage & CDN

Alibaba Cloud Object Storage Service (OSS) is an easy-to-use service that enables you to store, backup and archive large amounts of data on the cloud. OSS acts as an encrypted central repository from where files can be securely accessed across the globe. OSS guarantees up to 99.9% availability and is a perfect fit for global teams and international project management.

OSS is available at no upfront cost or long-term commitment. You only pay for the actual usage of storage space, network traffic and number of requests processed. Alibaba OSS also comes with no limits on data storage.

Alibaba Cloud CDN (Content Delivery Network) is a network of 530 nodes distributed across the globe to deliver content from your website to end users anywhere in the world. Through the Alibaba Cloud CDN you can effectively shorten website response times to milliseconds, ensure smooth video streaming and handle large volumes of traffic.

The Alibaba Cloud CDN is a low-cost and scalable service, and comes without any long-term contracts or minimum usage commitments. This way you only pay for content delivered through the CDN.

Database Services

Alibaba Cloud ApsaraDB for RDS (Relationship Database System) is an on-demand database service that frees you up from the administrative labor of managing a database, and leaves you with more time to focus on your core business. ApsaraDB for RDS is a ready-to-use service that is offered on MySQL, SQL Server and PostgreSQL. RDS handles routine database tasks such as provisioning, patch up, backup, recovery, failure detection and repair.

ApsaraDB for RDS can also protect against network attacks and intercept SQL injections, brute force attacks and other types of database attacks.

Domains & Website

As Asia's No.1 domain name registrar, we have been offering professional domain name registration service for 20 years. We have registered over 20 million domain names.

Alibaba Cloud DNS is a secure DNS service currently available to Alibaba Cloud customers in Beta format. Alibaba Cloud DNS provides a powerful and secure cluster cloud DNS service.

Web Application Firewall

Web Application Firewall (WAF) is a web application security service. Based on powerful “big data” cloud capabilities and underlying security, WAF provides protection against web-based attacks, including SQL injections, XSS, Malicious BOT, command execution vulnerabilities, and other common web attacks. WAF filters out large numbers of malicious access attempts and alleviates the performance impact of HTTP/HTTPS flood attacks on servers.

WAF is a cloud firewall service that protects core website data and safeguards the security and availability of your website/s.

Virtual Private Cloud

Alibaba Cloud Virtual Private Cloud (VPC) is an isolated cloud network built for your exclusive use only. VPC provides you with the utmost control over data, security and resources, including configuring route tables, network gateways and selecting the range of IP addresses. You can even augment your resources by connecting your on-premise own network to Alibaba Cloud VPC and create an extension of your private cloud to develop a hybrid cloud. This also provides you with the ability to do external backups that are required by certain regulatory needs.

Express Connect

Alibaba Cloud Express Connect is a convenient and efficient network service. The product provides a fast, stable, secure and private or dedicated network communication between different cloud environments, including VPC intranet intercommunication and dedicated leased line connection across regions and users.

With Express Connect you can increase the flexibility of your network topology and enhance the quality and security of inter-network communication.

What is the Hosted PBX ?

Hosted PBX is a premium phone system that utilizes cloud-based technology to connect your business without the costs of a traditional phone system, you can inter-connect your remote offices together and get local numbers from USA, Canada, UK, German, Italy, France, China and most of the major cities in the world.

Free calls between your employees, lowest international rates, it's a truly scalable solution that designed to grow and change with the ever-changing needs of your business, there is no need complicated phone system provisioning, circuit leasing, and time-consuming installations, you will never operate with an outdated phone system again!

One system can serve your needs anywhere, remote offices, work at home employees, mobile workers, call center support or sales teams etc., simply plug & play and genuine mobility allow you to make and receive all of your calls over Wi-Fi and LTE networks, the system fully support soft-phones for Desktop, IOS and Android.

Business communication is better in the cloud, contact us today to build your business phone system to a cloud-based VoIP solution and benefit from a full suite of business communication features with a low upfront investment.

SIP Trunking 

SIP Protocol supported codecs - G711 / G729, service and DID numbers in over 60 countries around the world, all calls are sent out via more than 150 local operators and backed up by Verizon, China Telecom and UK Datacomm,

Call Center

Switch board for receiptionist, call center supervisors or agents; Call monitoring, spying or whispering to agents; Statistics and Conprehension reports for your call center, queues and agents, realtime view and digital display board

Call Control

Send calls to any phone number, local or remote extension, a ring group, speed-dial, or voice mailbox. Forward calls to other extension, or outside phone lines, based on self-defined time and schedule.

Call Recording 

Company-Wide Set your own call recording rules across the organization and access recordings upon command, with 500 hours of password-protected online storage. On-Demand Record what you want, when you want on your own phone extension. Includes 15 hours of recording time, with recordings conveniently accessible on your phone or User Portal.

Bring Your Own Device

Works with industry standard SIP phones, standard analog telephones and selected IP soft phones. Get the phones you want to meet everyone’s needs.  Mix and match, it’s your choice!

Voice Mail

VoIP Voicemail is a cloud PBX voicemail feature that allows you to securely check your messages from anywhere, even online

Voicemail to E-mail

Receive voicemail as an .wav file (audio file) attached to email.

Vtech Overview

Found in 1976, HQ based in HK, China, and US HQ based in Oregon

No.1 cordless phone manufacturer in the world

25+ Year Telephony Industry Experience

Brand Licensing agreement with AT&T since 2001

High Hospitality Market Share in US and Latin America

With over 30 years of experience, Vtech knows phones

Conferencing loud and clear

Choose the phone that fits your business. Maybe you need a SIP phone that can transition from a personal workspace device into a scalable conference phone. Or you prefer a traditional analog model with two or four wireless microphones. With any ErisStation phone,you’ll enjoy conference calls that are as productive as face-to-face meetings.


Cisco Systems, Inc. (Cisco), incorporated on December 10, 1984, designs and sells a range of products, provides services and delivers integrated solutions to develop and connect networks around the world. The Company operates through three geographic segments: Americas; Europe, the Middle East, and Africa (EMEA), and Asia Pacific, Japan and China (APJC). The Company groups its products and technologies into the various categories, such as Switching; Next-Generation Network (NGN) Routing; Collaboration; Data Center; Wireless; Service Provider Video; Security, and Other Products. In addition to its product offerings, the Company provides a range of service offerings, including technical support services and advanced services. The Company delivers its technology and services to its customers as solutions for their priorities, including cloud, video, mobility, security, collaboration and analytics. The Company helps its customers build networks and automate, orchestrate, integrate and digitize information technology (IT)-based products and services. It serves customers, including businesses of all sizes, public institutions, governments and service providers.

About CCIE

The Cisco Certified Internetwork Expert, or CCIE, is what Cisco describes as its "premium networking certification." .The CCIE certifies the skills required of senior level network engineers to plan, operate and troubleshoot complex, converged network infrastructures on a wide variety of Cisco equipment.

Less than 3% of Cisco Certified engineers obtain CCIE certification and less than 1% of the networking professionals worldwide, the CCIE is widely regarded as having one of the toughest, most demanding exams. It includes both a written exam and a day-long lab exam.

Cisco Network Architecture Overview


Cisco switching products offer various forms of connectivity to end users, workstations, Internet Protocol (IP) phones, wireless access points and servers, and also function as aggregators on local-area networks (LANs) and wide-area networks (WANs). The Cisco switching systems employ a range of technologies, including Ethernet, Power over Ethernet (PoE), Fiber Channel over Ethernet (FCoE), Packet over Synchronous Optical Network and Multiprotocol Label Switching. The product platforms within its Switching product category, including storage products, include Fixed-Configuration Switches, Modular Switches and Storage.

The Cisco Fixed-configuration switches are designed to cover a range of deployments in both large enterprises, as well as in small and medium-sized businesses, providing a foundation for converged data, voice and video services. The Cisco fixed-configuration switches range from small, standalone switches to stackable models that function as a single, scalable switching unit. Modular switches are typically used by enterprise and service provider customers. Fixed-configuration and modular switches also include products, such as optics modules, which are shared across multiple product platforms. Its switching portfolio also includes virtual switches and related offerings. These products provide switching functionality for virtual machines, and are designed to operate in a complementary fashion with virtual services to optimize security and application behavior. Its switching products are used by customers in both data center and campus environments.


Routing technology is fundamental to the foundation of the Internet. The Routing category of technologies interconnects public and private wire line and mobile networks for mobile, data, voice and video applications. Cisco Routing portfolio of hardware and software solutions consists primarily of physical and virtual routers, and routing and optical systems. Cisco offers a range of hardware and software solutions, from core network infrastructure and mobile network routing solutions for service providers, and enterprises to access routers for branch offices and for telecommuters and consumers at home. Cisco product areas within its Routing category include High-End Routers, Mid-range and Low-End Routers.

Cisco High-End Routers include Cisco Aggregation Services Routers (ASRs), such as Cisco ASR 901 and 902 Series, Cisco ASR 1000 Series, Cisco ASR 5000 and 5500 Series, and Cisco ASR 9000 Series; Cisco Carrier Routing Systems (CRS), such as Cisco CRS-1, Cisco CRS-3 and Cisco CRS-X; Cisco Network Convergence System (NCS), such as Cisco NCS 6000 Series, Cisco NCS 5000 Series and Cisco NCS 5500 Series; Cisco 7600 Series, and Cisco 12000 Series. Its Mid-range and Low-End Routers include Cisco Integrated Services Routers (ISRs), such as Cisco 800 Series ISR, Cisco 1900 Series ISR, Cisco 2900 Series ISR, Cisco 3900 Series ISR, Cisco 4300 Series ISR and Cisco 4400 Series ISR. The Other NGN Routing category includes optical networking products, such as Cisco NCS 1000 Series, Cisco NCS 2000 Series, Cisco NCS 4000 Series, Cisco Cloud Services Router 1000V and other routing products.


Cisco security portfolio spans endpoints, the network and the cloud. Cisco offerings cover network-related areas, which include network and data center security, threat protection, Web and e-mail security, access and policy, unified threat management, and advisory, integration, and managed services. It offers OpenDNS, which is a cloud security platform designed to provide security.

Data Center

The Cisco Unified Computing System (UCS) combines computing, networking and storage infrastructure with management and virtualization. The Company's product areas within its Data Center product category include Cisco Unified Computing System (UCS), such as Cisco UCS B-Series Blade Servers, Cisco UCS C-Series Rack Servers, Cisco UCS C3260 Storage Optimized Rack Server, Cisco UCS Mini branch/remote site computing solution, Cisco UCS Fabric Interconnects and Cisco UCS Manager and UCS Director Management Software; Cisco HyperFlex Systems, and Private and Hybrid Cloud, such as Cisco ONE Enterprise Cloud Suite.


Cisco Collaboration portfolio integrates voice, video, data and mobile applications on fixed and mobile networks across a range of devices/endpoints and related IT equipment, such as mobile phones, tablets, desktop and laptop computers, and desktop virtualization clients. Cisco product areas within its Collaboration category include Unified Communications, such as IP phones, Call control, Call center and messaging, Software-based instant-messaging (IM) clients, and Communication gateways and unified communication; Conferencing, such as Cisco WebEx, Cisco TelePresence Server and Cisco TelePresence Conductor; Collaboration Endpoints, such as Collaboration desk endpoints, Collaboration room endpoints and Immersive systems, and Business Messaging, such as Cisco Spark.


Cisco Wireless products provide indoor and outdoor wireless coverage with roaming for voice, video and data applications. They include wireless access points; standalone, controller-based, switch-converged and cloud-managed technologies, and network managed services. Its offerings are designed to provide users with management and mobile device troubleshooting features. It also invests in development with merchant or off the shelf silicon, and customized chipsets to deliver product functionality to the Wireless Fidelity (Wi-Fi) market. Its High Density Experience (HDX) suite of solutions (including Cisco CleanAir proactive spectrum intelligence, ClientLink, VideoStream for video optimization and Radio Architecture software-defined radio technology).

Csico product areas within its Wireless category include Cisco Aironet Series 802.11ac Wave 2 Access Points, Aironet 2800, 1800 Series, Modules for Aironet 3000 AP Series (Hyperlocation, 3G Small Cell, Wireless Security, 802.11ac) and Aironet 3800 Series; Cisco WLAN Controllers (standalone, virtual and integrated); Cisco CMX (Connected Mobile Experiences) cloud and appliance-based platforms, and Cisco Meraki MR Series Cloud Managed Access Points and integrated software services. The CMX mobile engagement platform delivers location-based services, consumer analytics, and proximity messaging through a cloud-based offering.

Other Products

The Company's Other Products category primarily consists of certain emerging technologies and other networking products. The Other Products category includes its investment in Internet of things (IoT)

What’s Structured Cabling ?

Structured cabling is the design and installation of a cabling systems that will support multiple hardware uses systems and be suitable for today’s needs and those of the future. With a correctly installed system your requirements of today and of tomorrow will be catered for and whatever hardware you choose to add will be supported.

Structured cabling design and installation is governed by a set of standards that specify wiring data centers, offices, and apartment buildings for data or voice communications using various kinds of cable, most commonly category 5e (CAT5e), category 6 (CAT6), and fiber optic cabling and modular connectors. These standards define how to lay the cabling in various topologies in order to meet the needs of the customer, typically using a central patch panel (which is normally 19 inch rack-mounted), from where each modular connection can be used as needed. Each outlet is then patched into a network switch (normally also rack-mounted) for network use or into an IP or PBX (private branch exchange) telephone system patch panel.

It is common to color code patch panel cables to identify the type of connection, though structured cabling standards do not require it except in the demarcation wall field.Cabling standards demand that all eight conductors in Cat5e/6/6A cable are connected, resisting the temptation to 'double-up' or use one cable for both voice and data. IP phone systems, however, can run the telephone and the computer on the same wires.

Regardless of copper cable type (Cat5e/Cat6/Cat6A) the maximum distance is 90m for the permanent link installation and an allowance for 10m of patch cords at the ends combined. Cat5e and Cat6 can both effectively run PoE applications up to 90m. However, due to power dissipation there is better performance and power efficiently with Cat6A cabling running POE devices if being incorporated into a new design.

Cabling infrastructure is the lowest cost portion of your network, yet the most important for performance and reliability. Implementing the right structured cabling system, from connectivity to cable, is imperative to achieve optimum performance from your network equipment, telephone and computer systems. Data centers are about more than data, they are increasingly the mission-critical nerve centres on which many organisations depend, so choosing the right structured cabling system to connect all the active components is essential.

For high bandwidth and long distances we recommend using Fiber Optic cable. We can provide and install Fiber Cabling in either single mode or multi mode grades. For your network data infrastructure installation we will use your choice of Cat5e, Cat6, Cat6a or Fiber Optic cable. Most likely you will need voice services to go along with your network needs. If so, it makes sense to run the voice and network data cables together as they are usually terminated in the same area (Desks, Cubicles etc). For voice or telephony services we can install a wide range of cables from Cat3, Cat5, Cat5e, Cat6 and of course fiber optic. Your cable terminations will be completed per your network design on Punch Blocks, Patch Panels, Jacks or with ends suited to the cable. We will  test and label all terminations to ensure they meet EIA/TIA standards.

With our services to accelerate your success!

Reduce downtime and increase efficiency
to drive better business outcomes.

Our services

Advisory Services

We help deliver improved business performance by addressing the IT & business agendas together, allows IT to drive process efficiency throughout the organization and better support  business change.

Consultanting SERVICES

Our Consulting Services help develop the initiatives, structures, and capabilities you need to get the most out of your IT investments and Increase your business value.

Implementation Services

Our Implementation Services help by providing expert assistance to develop implementation plans and to install, configure, and integrate new solutions or applications in your network.

Optimization Services

Let us help lower costs and avoid outages by optimizing your infrastructure, work to secure your network and data while staying compliant, and roll out new services efficiently so your business can grow faster.

 Business Without Borders

Office Without Limits

Consistent global capabilities, slash your phone bill and travel costs!

alliance AND PARTNER

The ISP We Trust


Smartbiz Networks located in Great Toronto Area (GTA) Ontario, Canada, we provide next generation data & voice networks to expand your business globally.

Smartbiz Networks specialise in providing flexible and reliable technology platform with advanced multi-function capabilities while allowing businesses an affordable and configurable solution, we are an authorized partner with Cisco, Alibaba Cloud, Vtech and Lenovo who provide cloud-based and in-house information technology solution to help organizations achieve their business goals through improved productivity, efficiency and reliability.

Smartbiz Networks offer speedy implementation, ease of management, reduced cost of ownership, the highest possible levels of customer satisfaction and excellent ongoing support.

Contact us today for a free consultation.

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